📟 On-Call Schedule
Operator roster, timezone-aware current time, escalation path, and handoff notes. Data persists to localStorage sd_oncall_schedule.
🕐 Current Time Overview
Live clock for each operator timezone — updated every second
UTC
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Primary TZ
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Secondary TZ
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👤 On-Call Roster
Primary and secondary on-call contacts. Changes are saved locally.
Primary On-Call
—
● On CallName
Channel / Contact
Timezone
Shift Hours (local time)
Secondary On-Call
—
⊙ StandbyName
Channel / Contact
Timezone
Shift Hours (local time)
🚨 Escalation Path
Standard escalation order for Space Duck platform incidents
1
Primary On-Call Operator
See roster above · First response within 15 minutes for P0
2
Secondary On-Call Operator
See roster above · Engaged if primary unresponsive after 15 minutes
3
Josh (T-JOSH) — Platform Owner
Galaxy governance authority. Required for Lambda promotions, DynamoDB schema changes, IAM changes. Contact via primary channel when P0 unresolved or T-JOSH action required.
4
AWS Support
For infrastructure incidents: SES/SNS sandbox issues, DynamoDB throttling, CloudFront outages. Open support case at console.aws.amazon.com/support
📝 Handoff Notes
Shift handoff context for the incoming operator. Persists to localStorage.
Not yet saved